Privacy Policy

1. Introduction

SBC Tax Properties ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

By using our website (the "Site") or purchasing our products, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Email address: When you subscribe to our mailing list, request a free report, or contact us
• Name: If you provide it when contacting us or making a purchase
• Payment information: When you make a purchase (processed by our third-party payment processor; we do not store credit card numbers)
• Communication content: Any messages, feedback, or inquiries you send to us

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, time spent on pages, links clicked
• IP address: Your internet protocol address
• Referral source: How you arrived at our Site
• Location data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third-party services we use, such as:

• Payment processors (confirmation of successful transactions)
• Email service providers (email engagement metrics)
• Analytics providers (aggregated usage data)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Deliver products and services: Send you purchased materials, free reports, and email updates you've requested
• Communicate with you: Respond to inquiries, provide customer support, send important notices
• Send marketing communications: Inform you about new content, products, or updates (you can opt out at any time)
• Process payments: Complete transactions and send confirmations
• Improve our services: Analyze usage patterns to enhance our Site and content
• Prevent fraud: Detect and prevent fraudulent transactions and abuse
• Comply with legal obligations: Meet legal and regulatory requirements

4. No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is not a product we sell. We only share information as described in this policy.

5. Third-Party Service Providers

We use trusted third-party service providers to help operate our business. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data. Our service providers include:

5.1 Email Service Provider

We use a third-party email service to manage our mailing list and deliver emails. When you subscribe, your email address is stored on their servers. They are contractually prohibited from using your information for their own purposes.

5.2 Payment Processor

We use Stripe (or similar payment processors) to process payments. When you make a purchase, your payment information is collected and processed directly by the payment processor. We do not store your credit card number, CVV, or other sensitive payment details. Please review the payment processor's privacy policy for information about how they handle your data.

5.3 Analytics Services

We may use analytics services (such as Google Analytics or similar) to understand how visitors use our Site. These services collect information about your browsing activity using cookies and similar technologies. The information collected is generally aggregated and anonymous.

5.4 Hosting Provider

Our Site is hosted by a third-party hosting provider. They may have access to server logs that include IP addresses and other technical data.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to site owners.

6.2 How We Use Cookies

We may use the following types of cookies:

• Essential cookies: Necessary for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with our Site
• Preference cookies: Remember your preferences and settings

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete some or all cookies
• Block all cookies or only third-party cookies
• Set preferences for certain websites

Please note that disabling cookies may affect the functionality of our Site.

6.4 Do Not Track

Some browsers offer a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals, but you can manage your privacy preferences through your browser's cookie settings.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmission
• Secure storage of data with reputable service providers
• Limited access to personal information on a need-to-know basis
• Regular review of security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You transmit information to us at your own risk.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with the services you requested
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Email subscribers remain on our list until they unsubscribe or request deletion. Purchase records are retained as required for accounting and legal purposes.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access

You have the right to request a copy of the personal information we hold about you.

9.2 Correction

You have the right to request that we correct any inaccurate or incomplete information.

9.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).

9.4 Opt-Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

9.5 Data Portability

Where applicable, you may have the right to receive your personal information in a structured, commonly used format.

9.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at research@sanbernardinotax.com. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at research@sanbernardinotax.com.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.

12. International Users

Our Site is operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to such transfer and processing.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the Site. The "Last updated" date at the top of this page indicates when this policy was last revised.

We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: research@sanbernardinotax.com

SBC Tax Properties
San Bernardino County, California

We will respond to privacy-related inquiries within 30 days.